Terms & Conditions
TERMS AND CONDITIONS
NO SHOWS & CANCELLATION POLICY – A valid payment card must be provided at the time of reservation. Cancellations within 48 hours of your arrival will be charged the balance of the reservation. The rate booked has individual T&C’s which can be found when booking. No Shows will be charged the balance of the reservation.
All rooms that have been secured by credit/debit card or prepaid at the time of booking will be held until 11.59pm on the scheduled date of arrival unless otherwise agreed directly with the hotel. The hotel may change these standard terms and conditions in relation to certain promotions and times of the year.
GUARANTEE POLICY – A valid credit card is required at the time of booking and a deposit of one night’s accommodation will be taken.
CHECK IN & CHECK OUT – You may check-in at any time from 3.00pm on the scheduled day of arrival. On the day of departure we kindly ask you to vacate your rooms by 11.00am. Late check-out after this time can be requested, subject to availability, and may be charged at an hourly rate at our discretion. We would be more than happy to look after your luggage if you wish to extend your day of arrival or departure.
BOOKING CHANGES – Rates are subject to change & we reserve the right to change your accommodation should we need to. Except where special arrangements have been made with us, specific suite or room names or numbers are not provided to you prior to your arrival.
GROUPS – The hotel considers a group any booking of more than 6 rooms or more booked during the same dates and for the same purpose. Therefore any booking for 6 rooms or more will be subject to the group conditions of deposit and cancellation policies. The hotel reserves the right to wave the group policy on certain occasions, at the discretion of the General Manager, otherwise the reservations would constitute a group of 6 rooms or more when travelling together; and will request the parties to book under the conditions of a group. Conditions: Payment must be made by one individual payer, following a schedule of deposits and the accommodation will be submitted to a special date for cancellation.
RATES AND PROMOTIONS – Subject to availability. Blackout dates may apply. Promotions cannot be combined and promotional rates are displayed with all discounts applied. Promotions apply to new bookings only.
DOGS – We are a dog friendly hotel and have dog friendly guest rooms on the first floor. Upon arrival your four-legged friend will receive a dog bowl, a Fife Arms dog bed, treats and a turndown gift. We’re afraid dogs are not permitted in The Drawing Room, The Clunie, Elsa’s Cocktail Bar, Bertie’s Bar or Albamhor Treatment Rooms. Please indicate that you will be bringing a dog when making your reservation. A charge of £25 per dog, per night applies. They must be supervised and kept under control at all times and any damage or disruption to other guests will be charged.
FAMILIES – We welcome children of all ages and cots or sofa beds can be arranged in certain rooms at an additional charge. Guests under the age of 18 may only be registered and checked in to the hotel if accompanied by an adult.
SMOKING – Please note that The Fife Arms is a non-smoking hotel. Clients failing to adhere to this condition may incur a cleaning fee of £150.
DAMAGES – In the event of any damage or loss to the contents of your room, including stains to any of the soft furnishings, carpets and rugs we reserve the right to charge the credit or debit card used to book your reservation with either the full cost of repairing/cleaning such item(s) or if this is not possible the replacement cost with new.
PARKING – There are a small number of parking spaces available in front of the hotel. Otherwise free parking is available in the village of Braemar.
WI-FI – Complimentary high-speed Wi-Fi is available throughout the hotel, through sign up or linking of social media.